Conference Program

The ITEXPO 2018 program is currently being built, however, if you are interested in speaking at one of our collocated events, please click the below logos to apply.

Call for Speakers for collocated events is open until August 31, 2017

KEYNOTE ANNOUNCED

Combatting Cybersecurity Threats with Behavioral Analytics

Jennifer Blatnik
VP, Cloud, Security, Enterprise Marketing

Days


Tracks

Wednesday, February 08, 2017
8:30am
Wednesday - 02/08/17
Continental Breakfast Served - Full conference badges only
X-01
  
9:00-9:55am
Wednesday - 02/08/17
5G Summit
The Road We Are On: The 5G Trios
5G-01
Zinwave
KodaCloud
Our existing systems point to the use of DAS, Small Cell, and Wi-Fi for delivery. While all represent alternative strategies, the bottom line is that there are considerations that make one strategy more dominant than the other. This session is about how to get to 5G from where we are today.
Asterisk World
Asterisk from Scratch - Part 1 - Intro to Asterisk & Asterisk Architecture
AFS-01
Asterisk from Scratch is the 2016 edition of the wildly popular Asterisk 1-2-3 Seminar. It is a well-rounded informative overview of the Asterisk Project, with a focus on the essentials a general "newbie" should know. All are welcome! Whether you are managing a team deploying an Asterisk implementation, evaluating potential replacements for a legacy telephony solution, or are simply new to Asterisk, this talk has something to offer you. This all-day seminar is broken into multiple sessions, beginning with background information such as the history of Asterisk and examples of fundamental configuration for a call flow and features such as Voicemail, IVR and will include a comparison of SIP channel driver configuration in Asterisk 13.
  5G Summit
  Asterisk World
9:00-9:25am
Wednesday - 02/08/17
All About the API
Without APIs, There is No Unified Communications
API-03
RingCentral
Communications services have featured a certain amount of interoperability for a long time, thanks to basic Internet protocols like those for exchanging email or setting up Voice over IP connections. The advance of Internet standards is certainly part of this story. For communications services, WebRTC is coming into its own as a way of integrating voice and video into the web browser experience without the need for plugins. Now today’s modern cloud solutions are becoming open platforms facilitated by SDKs and APIs. But the functionalities need to go beyond letting developers add a click to call button. The needs are much greater to support more imaginative possibilities for manipulating call flow, integrating SMS, and customizing reports. This session will highlight the new possibilities of moving communications beyond silos and discuss real-world customers customizing their communications solutions into the way they work everyday.
Business Communications Essentials
End Phone Number Management Headaches
BCE-01
This session will demonstrate a new way to manage phone and voice mailbox numbers, such as toll-free numbers, DIDs, directory numbers and extensions, without painful spreadsheets or other manual methods. Anyone with a role in the business telecom environment will need to learn how to: - Customize organizing of numbers by location, site, department, etc. into ranges - Quickly get next available telephone number and/or extension for assignment within any range - Automatically update telephone number/extension inventory each time a number is assigned, reserved, or released - Easily create reports to summarize telephone number/extension usage - Instantly find usage of a number across single and multi-vendor environments - Report on numbers in the systems’ native form; for example,10-digit phone numbers, 7-digit extensions, 5-digit mailbox numbers - Translate and synchronize numbers between voice and directory systems - Reserve numbers for special projects or age numbers before making them available - Get notified when you are running low of available numbers
Hot Topics in Tech and Communications
From CIO to CDO: How to Drive Innovation and Value with Data
HT-01
Sonian
With the rise of SaaS solutions, employees from various business departments are making IT decisions without involving CIOs or their teams. As a result, the role of the CIO has been marginalized, and many CIOs have found themselves more focused on overseeing maintenance-related tasks rather than spearheading innovation-focused initiatives. How can CIOs catapult themselves back into their power positions? The answer lies in something every enterprise is swimming in – data. With data volumes increasing on a daily basis (the average medium size enterprise creates terabytes of raw data per week), CIOs have the opportunity to deliver tremendous value to their businesses by making sense of what this information means for every level of the organization.
MSP Expo
Finding Your Niche in the Cloud
MSP-01
Green Cloud Technologies
How do traditional hardware VARs and MSPs pivot their businesses into cloud services? This presentation will discuss the fear and trepidation many resellers feel about jumping into the cloud, and then explains how they can overcome those fears with three key understandings about the nascent industry. First, they must realize that they don’t have to sell “cloud-everything” or transition their entire business to a new thing. Second, by identifying their organization’s niche in the market, they can find a cloud offering that enhances their portfolio and makes sense for their business. Finally, they don’t have to build a cloud solution from the ground up. By partnering with a reliable cloud provider, they can deliver the services their customers demand without the expense and commitment of operating a data center. Once they find their cloud niche, traditional resellers can leverage the benefits of cloud services to expand their business, build recurring revenue, and create new opportunities in a rapidly-growing technology segment.
Service Provider Trends and Topics
Mobility and Software Solutions for Asset Lifecycle Management and Capex Optimization
SP-01
Fulcrum
This is a high-level strategy presentation and discussion on best practices for using mobile phones to automate any asset and infrastructure supply chain using Asset Lifecycle Management technology, as proven by numerous Telecom and Communication Service Provider companies. Hear best practices for efficient ways for CSPs to get Asset Visibility, Insight, and Control of all their assets, and use ALM to purify and enhance data coming from OSS, BSS, and ERP systems.
  All About the API
  Business Communications Essentials
  Hot Topics in Tech and Communications
  MSP Expo
  Service Provider Trends and Topics
9:30-9:55am
Wednesday - 02/08/17
All About the API
APIs and CRM/Partner Management
API-01a
Idea2, Ltd.
There is a dizzying array of SaaS tools that companies can use to manage customer, partner, and carrier relationships. This session will review some of the most popular tools like Slack, Google, and Unbounce, and how APIs can improve productivity by sharing data between systems.
Business Communications Essentials
Real Time Web Communications - The Next Revolution
BCE-01a
PKE Consulting LLC & UC Strategies.com
2017 promises to be a year of dramatic change in the communications and collaboration market. Nowhere is this more evident than in the addition of Real Time Communications into the range of web based applications. Technologies like WebRTC and the ever more real time friendly internet are enabling the direct integration of communications into the application and the business process flow. This is transforming applications as well as the overall industry. This session will introduce Real Time Web Solutions and the virtual track at ITExpo 2017 focused on this hot topic.
Hot Topics in Tech and Communications
Leveraging Analytics for Business Intelligence
HT-01a
ADTRAN Inc.
Analytics is a buzz word that is thrown around to describe a myriad of different ways in which a company uses data to solve a problem. How is analytics really used to help an organization or business succeed in the fast paced world of today though? Many businesses are looking for a way to increase sales and market presence, as well as customer outreach to help drive business growth. These businesses must be able to harness the power of what an analytics program can really do for them. This session will address how analytics platforms can help companies leverage the data provided by its customers. Analytics platforms can give broad views into who the customer base really is and can allow engagement with them in new and unique ways to help grow a business and its revenue streams. With an understanding of customer demographics and behavior captured over time, businesses are now in a position to develop targeted advertising to generate revenue based on a wealth of data and change the advertising throughout a period of time as their customer demographics change throughout the business day.
MSP Expo
Managed WFO: Taking UC to the Next Level
MSP-01a
Telstrat
As adoption of cloud-based communications services continues to grow, providers and integrators, alike, are on the lookout for the next opportunity to differentiate. Likewise, UC adopters are looking for ways to even further enhance their operational efficiencies through managed services offerings that can include anything from email to voice and contact center and, now, WFO and call recording. Easily integrating with most available UC solutions, managed services providers and integrators are able easily build their value proposition, while their customers are able to easily add these features to their subscriptions.
Real Time Web
Real Time Web Communications - The Next Revolution
BCE-01a
PKE Consulting LLC & UC Strategies.com
2017 promises to be a year of dramatic change in the communications and collaboration market. Nowhere is this more evident than in the addition of Real Time Communications into the range of web based applications. Technologies like WebRTC and the ever more real time friendly internet are enabling the direct integration of communications into the application and the business process flow. This is transforming applications as well as the overall industry. This session will introduce Real Time Web Solutions and the virtual track at ITExpo 2017 focused on this hot topic.
Service Provider Trends and Topics
The Changing Cloud Landscape: Embracing The Multi-cloud Architecture
SP-01a
Faction
The reality of today's enterprise is that of hybrid IT environment — an enterprise’s data flows throughout a variety of geographies, clouds and service providers. Its IT infrastructure is often a mix and match of collocated equipment, multiple cloud providers and a variety of service providers. The reality is, we live in a hybrid and multi-cloud world that is going to force businesses into discovering more efficient ways to flow data easily and securely across all these mediums. It’s time for a multi-cloud mindset. By embracing a multi-cloud mindset, companies enable data arbitrage — a free flow of data and feature-sets among disparate IT mediums. Multi-cloud means internetworking disparate carriers, providers and enterprises in any location. It means embracing the best features and capabilities of every cloud provider. It means data management ‘nirvana,’ with users enjoying a single ubiquitous data management strategy for performance and capabilities across providers. Multi-cloud can be the binding technology that results in greater technology flexibility for customers long-saddled with the challenge of how to move data among multiple providers. It's the perfect example of interoperability among clouds and service providers of all types. By illustrating working examples of multi-cloud services in action spanning many of the world’s most well-known providers, Luke will demonstrate the data gravity behind a multi-cloud mindset.
  All About the API
  Business Communications Essentials
  Hot Topics in Tech and Communications
  MSP Expo
  Real Time Web
  Service Provider Trends and Topics
10:00-10:55am
Wednesday - 02/08/17
5G Summit
Does Right of Way Change the Game?
5G-05
So much of the discussion is around line of sight that Right of way and the existing infrastructure providers for towers probably have a larger role in the deployment of 5G. What are the pressures to increase locations and enable shared resources. Are the cost benefits driving technology deployments?
All About the API
Panel: Creating Contextual Experiences by Embedding Voice and Messaging into Apps
API-02
Comunicano, Inc.
Zoho
Bandwidth
Sinch
Greenfield Technology
Temasys Communications
The telecommunications industry is huge, but innovation is hampered by the complexity and amount of time it takes to navigate the telephone network. New providers armed with powerful APIs, are transforming the industry by giving developers direct access to the carrier network, leading to the reimagining of calling and messaging apps and services into thousands of use cases that weren’t previously practical. Dragging the industry into the 21st century requires programmatic control to be delivered to developers so they can integrate carrier-grade services into their applications and services to enhance the user experience and the economic potential of their ventures.
Asterisk World
Asterisk from Scratch - Part 2 - Installing Asterisk & Intro to DialPlan
AFS-02
Business Communications Essentials
The Case for UC Diagnostics
BCE-02
Anyone who has ever experienced a UC conversation with poor voices quality – full of garbled voices or dropped words or syllables – knows all too well how frustrating it can be. The challenge is nobody – neither your network provider nor your IT team is quick to acknowledge fault. The truth is, fault is less important than resolution, but that isn’t always the easiest task unless you have the right tools. This session discusses the problems that can occur in any part of a UC environment and ways any business can easily identify their source, and how to address them so future calls are crisp and clear.
Hot Topics in Tech and Communications
How AI is Changing the Customer Experience
HT-02
Interactions
Speech Mobility
AI Foundry
Meeami Tech
HD Voice News
Avaya
The volume of data generated by society today is nothing short of astounding and, while it can often seem a daunting task to make sense of it all, data analytics technology is helping us achieve some semblance of data order. For the customer experience, the massive amounts of data that are being processed in real or near-real time are allowing for the introduction of more complex automated customer engagement opportunities. This session will discuss how AI will change the course of the customer journey through the customer lifecycle, creating a more positive experience and, ultimately, driving business revenue and growth.
MSP Expo
Panel: So You Want to Build a Successful Hosted Cloud Communications Business
MSP-02
Raven Guru Marketing
Xact Communications
CoreDial
SkySwitch
Sotel
As more and more businesses seek to jettison their on-premises communications systems in favor of the flexibility and the management benefits of cloud-based offers, the opportunity for MSPs to jump into the mix is greater than ever. The key is understanding what it takes to do it right. This session will detail keys to success and ways to limit pitfalls and headaches, to turn this opportunity into real revenue.
Service Provider Trends and Topics
Panel: The Growth & Importance of Data Analytics
SP-02
CenturyLink
Avotus Corporation
TMCnet
HP Enterprise
Every operator is searching for new ways to increase revenues and profits during a time of little growth in the industry, but few have truly been able to leverage the latest analytics capabilities for a real differentiation. But, a recent report suggests the telecom sector’s use of data analytics tools is expected to grow at a CAGR of 28.3 percent over the next four years. This session will explore what improvements are available through the adoption of analytics in telecommunications: visibility, internal processes and market conditions, the discernment of trends and the establishment of forecasts. Analytics can extract actionable insights from a combination of business social network inputs and big data analytics. By analyzing organization-wide communication data, customers can pinpoint areas to improve key business functions across the organization and offer telecom operators a complete picture of their operations and their customers, allowing them to further their innovation efforts and identify new revenue opportunities.
  5G Summit
  All About the API
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech and Communications
  MSP Expo
  Service Provider Trends and Topics
11:00am
Wednesday - 02/08/17
Keynote Presentation
Keynote Presentation by The Wireless Infrastructure Association
K-01
WIA - The Wireless Infrastructure Association
  Keynote Presentation
11:30am
Wednesday - 02/08/17
Keynote Presentation
Keynote Presentation by RingCentral: What AI and the Cloud Revolution Means for Business Communications
K-02
RingCentral
This session will look across the tech landscape at the disruptive technologies that are increasing in prominence and speculate as to which will be most impactful for business communications – namely, AI and Cloud Computing. Curtis will highlight the current challenges of these transformative technologies and share strategies for preparing your organization for these changes. This “view from the top” will outline the latest trends and developments in AI and Cloud Computing technology innovation for enterprise communications to help you shape your future strategy.
  Keynote Presentation
12:00pm
Wednesday - 02/08/17
Conference Luncheon - Featuring presentation by Vertical - Full conference badges only
X-02
Vertical Communications
  
1:00-1:55pm
Wednesday - 02/08/17
5G Summit
5G Wireless: Next Wave Innovation Platform
5G-07
SafeGuard Scientifics
Fifth Generation (5G) Wireless is a collection of advanced wireless technologies, emerging standards, and new architectural models that promises significant new capabilities such as up to 10Gbps connectivity to end points, 1 millisecond latency, 1000x bandwidth per unit area, and 10 to 100x connected devices. As the technologies mature, 5G represents significant step up from current 4G/LTE platform and will sure unleash major wave of innovations in immersive content (including 4K/8K/AR/VR), high bandwidth wireless broadband, tactile internet, and massive IoT. This two-part seminar is specifically designed for executives and senior managers including CXO roles who are interested in gaining foundational and strategic insights on 5G and its massive impact across industries and consumer behaviors. It will equip them to develop strategic plan for 5G for their company and gain strategic advantage in the industry. Part 1 will cover: • Strategic overview of key technologies and architectures forming 5G • Strategic review of how ecosystem around 5G is rapidly evolving (wireless carriers, technology providers, startups, standards, and regulations)
All About the API
Panel: Bringing Telecom Innovation to Market Faster with APIs
API-05
Comunicano, Inc.
AU24
Voxbone
Phone.com
IBM
The telecom industry must look beyond its traditional activities to find the next wave of growth or risk becoming a trivial piece of the puzzle. The API movement is transforming the industry by enabling developers to re-imagine the user experience by incorporating calling and messaging into thousands of use cases. Giving developers access to APIs also drives adoption of existing telecom services, including tried and true voice, SMS, and MMS. This session will explore how APIs, from carriers and PaaS providers, enable innovation with telecommunications in a flexible, yet simple manner. The re-energization of the market requires a flexible, powerful way for developers to easily and economically integrate carrier services into their offerings to deliver a unique user experience. By carriers providing direct access to telecommunications networks they are enabling developers to take an uninspired industry to an inspired state of creativity.
Asterisk World
Asterisk from Scratch - Part 3 - Configuring Endpoints & Interactive Dialplan
AFS-03
Business Communications Essentials
Panel: Unlocking Worker Productivity through Mobile Devices
BCE-05
Movius
Allworx
IntelliCom Analytics
Tangoe
Zebra Technologies
Mobility shouldn’t keep business executives and IT leaders up at night – yet many struggle in the face of turning mobile devices into productivity tools. When you consider the vast capabilities of the latest smartphones and tablets, the path forward is clear: They can only benefit your business when used properly. This panel will dissect the mobility dilemma from a logical perspective: What are users’ application needs and how do you keep track of them? In a largely BYOD world, what are your management needs? How can you create the best user experience for your employees? And, how does it all relate to your bottom line?
Hot Topics in Tech and Communications
Panel: Demystifying SD-WAN
HT-05
Talari Networks
Telstra
Versa Networks
Viptela
The overall goal of the session is to introduce enterprise networking professionals to SD-WANs with an understanding of how it can assist them to address the application challenges that they face. The session review core SD-WAN technology (e.g. WAN virtualization, a controller for centralized orchestration, analytics and reporting for capacity planning and troubleshooting) but also share details regarding product use cases. Enterprises IT organizations are challenged by the need build a Wide Area Network (WAN) that delivers acceptable performance for applications while also trying to reduce costs. With today’s application mix and ever increasing demand for more capacity, it is becoming increasingly difficult to accomplish these goals. Enter the Software-Defined Wide Area Network (SD-WAN) which is a top of mind technology for many IT organizations since it offers a way to improve the agility, reduce the complexity and change the economics of the wide area network. This panel will discuss the characteristics of the different types of applications that enterprises typically deploy and develop an understanding of how various network impairments can affect them along with the various techniques used in SD-WAN solutions to show how they enable the enterprise to maintain an acceptable level of user experience despite these network challenges.
MSP Expo
Panel: How to Differentiate Your Telecom, Managed, Hosted, and Cloud Services for Revenue Growth
MSP-05
CoreDial
SP Home Run Inc.
SkySwitch
RAD-INFO, Inc.
The way telecom, managed services, cloud, and hosting purchasing decisions are made is changing. Today, because IT influencers and decision makers are doing so much upfront research, often 70 percent or more of their decisions have already been made before you’re even looped into the conversation. This can put you at a huge disadvantage if you haven’t drawn their attention through market differentiation. Likewise, for those MSPs that have, this change in decision-making theory presents an opportunity to get earn a seat at the table as a highly-differentiated trusted advisor. This session will detail how to ensure you get found early enough in the buyer’s journey to matter, stand out from the crowd, command premium pricing, and attract world-class clients and talent.
Service Provider Trends and Topics
Panel: The Evolution of Networks and Services: How Virtualization is Shaping the Solutions of Tomorrow
SP-05
TMC
GlobeNet
IMSWorkX, Inc.
Level 3 Communications
WorldNet
Greenfield Technologies Ltd
The shift to NFV is reshaping the telecommunications landscape by shifting importance away from the traditional switch and router hardware and on to the server. By changing the fabric of the legacy proprietary infrastructure, NFV is transforming the culture of the industry as a whole. Carriers and ISPs have begun extending beyond their domestic markets with virtual network extensions that allow their customers to seek new market opportunities, by quickly deploying new networking services or scaling existing services to meet changes in demand. The transformation towards virtualized network platforms is still in its early stages of what is predicted to be a 15-year maturation period, however the industry can expect a rapid jump in the global NFV market from US$2.3 billion to US$11.6 billion in the next four years according to data from IHS’ July 2015 report. This session will explore how NFV and other related technologies are changing the way service providers are approaching their future.
  5G Summit
  All About the API
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech and Communications
  MSP Expo
  Service Provider Trends and Topics
2:00-3:55pm
Wednesday - 02/08/17
All About the API
Win an Apple watch during a hands-on workshop showing you how to increase conversions through omni-channel communications.
API-06
Drips.com
If you’re in sales and marketing, lead generation, call centers, or development, this is the workshop for you. Learn how to significantly increase your contact and close rates through programmatic blended communications that are: voice, SMS, voicemail, email, and direct mail. Experience increased conversions through improved conversations.
Real Time Web
Win an Apple watch during a hands-on workshop showing you how to increase conversions through omni-channel communications.
API-06
Drips.com
If you’re in sales and marketing, lead generation, call centers, or development, this is the workshop for you. Learn how to significantly increase your contact and close rates through programmatic blended communications that are: voice, SMS, voicemail, email, and direct mail. Experience increased conversions through improved conversations.
  All About the API
  Real Time Web
2:00-2:55pm
Wednesday - 02/08/17
5G Summit
5G Wireless: Next Wave Innovation Platform
5G-06
SafeGuard Scientifics
Fifth Generation (5G) Wireless is a collection of advanced wireless technologies, emerging standards, and new architectural models that promises significant new capabilities such as up to 10Gbps connectivity to end points, 1 millisecond latency, 1000x bandwidth per unit area, and 10 to 100x connected devices. As the technologies mature, 5G represents significant step up from current 4G/LTE platform and will sure unleash major wave of innovations in immersive content (including 4K/8K/AR/VR), high bandwidth wireless broadband, tactile internet, and massive IoT. This two-part seminar is specifically designed for executives and senior managers including CXO roles who are interested in gaining foundational and strategic insights on 5G and its massive impact across industries and consumer behaviors. It will equip them to develop strategic plan for 5G for their company and gain strategic advantage in the industry. Part 2 will cover: • Examine specific applications of 5G (immersive content, high bandwidth wireless broadband, IoT, tactile internet etc.) • Present and discuss specific innovation / disruption models feasible via 5G across key industries (key use cases)
Asterisk World
Asterisk from Scratch - Part 4 - Advanced Dialplan
AFS-04
  5G Summit
  Asterisk World
2:00-2:25pm
Wednesday - 02/08/17
Business Communications Essentials
Enterprise Communications: It's Personal
BCE-03
Plantronics
People’s work styles vary. Now, more than ever, IT leaders are beginning to recognize that if they hope to attain strong adoption of communications technology in the enterprise, they need to understand and consider user behavior, device preference and work style. With this in mind, Plantronics conducted an in-depth, global study of 4,000+ participants, in an effort to understand evolving needs and pain points as they apply to communication and communication device technologies. This work identified distinct working styles or “personas.” This session will take you through each persona, and explain how matching specific needs of the individual to the right communications technologies, can help dramatically improve the overall efficiency and productivity of any workforce.
Hot Topics in Tech and Communications
The Anatomy of a Wildly Successful Lead Gen Campaign
HT-06
Mojo Marketing
Leads. Enough Said. They are what every business leader craves and what builds success and drives growth. The challenge is that not all lead gen campaigns are created equally, as evidenced by the varied success from one to the next, even within the same company, in many cases. This session leverages a decade and a half of marketing experience in the communications and IT markets to help you understand what goes into the development of a great lead gen campaign, including how to determine which of the latest strategies and technologies will help you generate the most revenue for your business.
MSP Expo
Moving from MSP to MSSP for Fun and Profit
MSP-06
Fortinet
Regulatory compliance management and requirements, such as PCI and HIPAA, among many others, touch nearly every type of organization. A rapidly growing number of organizations are feeling the pain of not having the right tools and/or the right personnel to manage these requirements. With the right set of tools and associated service offerings, MSPs can be poised to take advantage of this opportunity to quickly become a trusted advisor, and a more strategic partner with service offerings targeted to the growing number of organizations who are looking to outsource these critical functions.
Real Time Web
Enterprise Communications: It's Personal
BCE-03
Plantronics
People’s work styles vary. Now, more than ever, IT leaders are beginning to recognize that if they hope to attain strong adoption of communications technology in the enterprise, they need to understand and consider user behavior, device preference and work style. With this in mind, Plantronics conducted an in-depth, global study of 4,000+ participants, in an effort to understand evolving needs and pain points as they apply to communication and communication device technologies. This work identified distinct working styles or “personas.” This session will take you through each persona, and explain how matching specific needs of the individual to the right communications technologies, can help dramatically improve the overall efficiency and productivity of any workforce.
Service Provider Trends and Topics
Bandwidth Optimization for Today's Advanced VoIP Deployments
SP-06
Voipex
UnitedCloud
Today’s modern service providers and communication resellers are looking for ways to better manage their customer experiences, simplify routing, and improve quality and availability, without spending a fortune on expensive connections. The truth is that low-cost solutions exist to create highly efficient and reliable bandwidth to the client’s premises using cheap and widely available DSL, Cable and Wireless links and patented, secure and rich Voice VPNs, link bonding, monitoring and redundancy options, virtual MPLS functionality, and true voice and data convergence. This session will show how one service provider accomplishes this to deliver up to 25 simultaneous SIP or Hosted PBX calls over a 256kbps circuit using only 20 percent of the traditional bandwidth with an edge gateway costing less than $250. Attendees will also be introduced to newer enhancements being rolled into the technology that allow for TCP Acceleration and SD-WAN deployments using the same hardware/software.
  Business Communications Essentials
  Hot Topics in Tech and Communications
  MSP Expo
  Real Time Web
  Service Provider Trends and Topics
2:30-2:55pm
Wednesday - 02/08/17
Business Communications Essentials
Intellicom Analytics Research: UC Adoption - What's Happening and Why
BCE-06
IntelliCom Analytics
There are more choices than ever as Unified Communications solutions continue to evolve and provide users with new capabilities, and organizations with a growing range of deployment options, whether they be on-premises, cloud-based, or hybrid approaches blending elements of both. But, what have businesses actually deployed to date, and what are they planning to implement over the next 12 months? For those that are moving aggressively in implementing cloud-based solutions, what have their reasons been for doing so? Where are premises-based or hybrid overlay options seen as being a better fit? And what value do businesses expect their users to derive from implementing next-generation collaboration applications provided through these evolving architectures? Based on the most recent research from IntelliCom Analytics, this session will unveil brand new findings from a joint TMC and IntelliCom business survey examining these questions and their implications.
Hot Topics in Tech and Communications
Using Video to Multiply Your Marketing Effectiveness
HT-07
Voodoo Video Marketing
There’s an almost insatiable appetite for video marketing, but most marketing and sales leaders are still afraid of video. As a result, video remains a drastically under-leveraged marketing tool that many, in fact, don't use at all because of the perceived costs and mysteries surrounding video marketing. This session will leverage a decade of video marketing expertise and case studies, specifically in the communications and IT sectors. Get clarification about video marketing as a strategic investment, including best practices and strategies for successful video campaigns that turn into real revenue.
MSP Expo
Why Automation is Critical for MSPs to Succeed
MSP-03
Ayehu
MSPs often feel greater impact from technology evolution – simply because often have a broad service portfolio. Among the trends that can benefit MSPs the most today is automation, because it will allow MSPs to focus on their service delivery during a time when competition is heavier than ever and the nature of having to manage and deliver multiple offerings increases complexity exponentially. This session will explain why process automation is a must for MSPs looking to increase their value to existing customers while continuing to scale their operations.
Service Provider Trends and Topics
Using Data Analytics to Growth of Your On-Demand Services
SP-07
Jugnoo
Smart businesses rarely make operational, product, or marketing decisions that aren't data driven. They pay careful attention to user behavior, understanding it by analyzing every element and subsequently deciding what next levels of product development, marketing campaigns, and operational improvements should be. Successful businesses seek to understand customer-driver interactions and system usage patterns to enhance their services and manage supply and demand. This creates the need for a comprehensive business intelligence layer, where input is user data points and output is actionable intelligence. This session will discuss how implementing such a BI layer can enhance overall business performance.
  Business Communications Essentials
  Hot Topics in Tech and Communications
  MSP Expo
  Service Provider Trends and Topics
3:00-3:55pm
Wednesday - 02/08/17
5G Summit
In the End, It's SDN
5G-08
TELoIP
As more solutions get deployed the core of the network has to accommodate the alternative radios. The obvious implication is that software defined networks are going to make the core ubiquitous for any to any communication. See the future.
Business Communications Essentials
Panel: Cut the UC Hype: Which Deployment Model is Right for You?
BCE-08
Windstream
Avaya
Mitel
IntelliCom Analytics
Email, mobile phones, landlines, instant messaging, text messaging, web conferencing and video chat—there are more ways to communicate than ever. Because some companies aren’t adopting enterprise-grade communication tools, employees are even downloading their own tools – turning to Skype, Slack, Google Docs and other collaboration tools. But even with all of these options readily available, connecting and collaborating with others can be challenging. By streamlining and standardizing communication and collaboration efforts with a modern UC solution, staff can work the way they want, where and when they want. The benefits of UC are clear, but a major question is the best way to deploy. A one-size-fits-all deployment doesn’t actually fit all. This session will explore the different options (virtualized, on-premises, cloud, hybrid) and the pros and cons of each, as well as how to choose which deployment method works best for your business. Attendees will walk away with a greater knowledge of each deployment model in order to determine which one is the most suitable for their business. Additionally, VARs and resellers will gain deeper understanding of how they can help guide their customers to select the best deployment model.
Hot Topics in Tech and Communications
Women in Tech: Success Factors
HT-08
CoreDial
Microcorp
Mojo Marketing
RAD-INFO, Inc.
Idea2, Ltd.
Even though outnumbered greatly, each year, more and more women find themselves in the spotlight of the technology industry. Some of them have risen through the ranks, others have grown startups from the ground up. What they have in common is an eternal drive to succeed and an ability to leverage their entrepreneurial spirit on which to build their resumes and become leaders in their respective markets. Come to this session to hear first-hand what has guided them to success and how they are hoping to shape the tech landscape of the future.
Service Provider Trends and Topics
When the FBI Comes Calling: What Every Service Provider Needs to Know About Lawful Intercept
SP-08
FBI/NDCAC
With all the internal and external threats and challenges facing businesses, it's not a question of if you'll be faced with a lawful intercept request, but when. When it happens, you need to be able to comply. Presented by the National Domestic Communications Assistance Center, which operates under the Department of Justice, this session will provide an introduction to the Communications Assistance for Law Enforcement Act (CALEA) and the underlying lawful authorities that govern the use of electronic surveillance by law enforcement. In addition to providing a general understanding, this session will also explain the concepts of lawful intercept as an investigative technique specifically as they relate to the communications industry.
  5G Summit
  Business Communications Essentials
  Hot Topics in Tech and Communications
  Service Provider Trends and Topics
3:00-3:25pm
Wednesday - 02/08/17
MSP Expo
Adding Hosted Voice to Your MSP Portfolio: Exploring the Pain Points
MSP-07
Xtel Communications
Adding a voice offering to your MSP portfolio is not a simple process. While the trend and evolution of voice in the modern IT landscape lends to “just another application” that resides on the desktop, the back end underpinnings, cooperation with 3rd parties, and proactive support can be challenging and rife with pitfalls. This presentation is centered around 5 major areas of consideration for service providers looking to expand their offering to include voice solutions to their clients.
  MSP Expo
3:30-3:55pm
Wednesday - 02/08/17
MSP Expo
Challenges Faced by SMBs and Why MSPs are the Right Choice for Overcoming Them
MSP-09
NOCLand
SMB owners are often challenged to ensure vital business systems are always accessible. They depend on their IT network to be always available, and cannot afford costly failures. Any number of things can go wrong, from failing equipment to unexpected slowdowns and outages. Owners and personnel are focused on managing their businesses and may lack the expertise to monitor critical systems. Some tools are not especially user friendly, may lack the ability to predict failures or provide corrective recommendations. This session highlights some of the challenges faced by SMBs, and covers network management solutions that MSPs can offer, to provide a single integrated solution that makes network management easy.
  MSP Expo
4:00pm
Wednesday - 02/08/17
Keynote Presentation
Keynote Presentation by iconectiv: Never Underestimate the Power of Identity
K-03
iconectiv
Every day, nearly every person, in every city, in every country is connecting to something or someone. We take these connections for granted, but should we in the digital world? The mobile identity is a powerful thing – and it seems simple and secure – but is it? The stakes are high with subscribers being defrauded of thousands and even a million dollars when that power gets into the wrong hands? How do we strive to ensure that a person’s identity is never compromised. Chris Drake, CTO, iconectiv, will discuss the power of the telephone number as an identity and provide insights and strategies for ensuring that this identity can be trusted as the gold standard for identifying and authenticating people in our digital economy.
  Keynote Presentation
4:30pm
Wednesday - 02/08/17
Keynote Presentation
Keynote Presentation by IBM - Infrastructure Innovation for the Cognitive and Cloud Era
K-04
Data is the new natural resource that is transforming industries and professions. Cognitive computing is redefining and re-imagining how we interact with data. To succeed in the Cognitive era, businesses must deliver applications that collect and mine oceans of data for actionable insights to gain a competitive edge. To enable this, a next-generation hybrid cloud infrastructure must connect data from all sources, including traditional enterprise systems as well as mobile data. This infrastructure must dynamically and economically deal with an explosion in data volume and it must deliver the computing power necessary to perform the analytics flexibly and with high performance.
  Keynote Presentation
5:00-7:00pm
Wednesday - 02/08/17
ITEXPO Exhibit Hall Grand Opening Reception
X-03
  

SPONSORS

DIAMOND SPONSOR

PLATINUM SPONSORS

GOLD SPONSORS