December 20, 2016
Talkdesk Joins ITEXPO Florida 2017 as Platinum Sponsor
Talkdesk to explore cloud contact center software innovations at world’s leading business technology event
SAN FRANCISCO – December 20, 2016 – Talkdesk, announced today that it has signed on to become a Platinum Sponsor at ITEXPO, held February 8-10, 2017 at Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, FL. The industry-leading business technology event brings together IT professionals and experts to explore the latest technology and trends in cloud, VoIP, WebRTC, unified communications and much more.
“Talkdesk is thrilled to be such an integral part of this year’s ITEXPO,” Talkdesk CEO Tiago Paiva said. “This audience is exactly who we have in mind when we build our product. The show is a fantastic opportunity to have a conversation with the IT community and show off some of the great things we’ve built for them.”
Talkdesk is a cloud-based contact center that can be deployed in minutes using only a Web browser and includes seamless, out-of-the-box integrations with more than 25 of the most popular business tools like Salesforce and Zendesk. Admins can set up Talkdesk integrations with a few clicks and instantly add contact center functionality and comprehensive reporting to applications their company already uses. At ITEXPO, Talkdesk will be showcasing the new agent experience, Callbar, a Web application that allows agents to make and receive phone calls from anywhere on the desktop. Agents can utilize Callbar and all the other Talkdesk features inside integrated applications, allowing admins to skip trainings and focus on their own preferred initiatives.
This April in San Francisco, Talkdesk is hosting Opentalk Summit, a revolutionary event designed to discuss and reshape current trends in customer communication. The show brings together employees from different functions of customer experience who believe in real-time communication as the only way to provide superior customer experience. This year’s interactive show will focus on today’s most pressing customer service topics: the use of bots, omnichannel support and determining the best channels for customer communication.
Registration for ITEXPO is now open. For the latest ITEXPO news, updates and information follow the event on Twitter at @ITEXPO.
Talkdesk is a next-generation, cloud-based contact center software that helps deliver delightful customer service. Unlike legacy systems, Talkdesk can be quickly and easily deployed without phones, hardware or downloads. Talkdesk’s Web-based interface provides robust, enterprise-level contact center functionality with advanced features, comprehensive reporting and seamless out-of-the-box integrations with 25+ business tools, including Salesforce, Zendesk, Desk.com and Slack. Talkdesk empowers contact center managers to make data-driven decisions based on comprehensive information and contact center agents to have personalized, effective conversations with customers.
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Edited by Alicia Young