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February 08, 2017

Bicom Systems Announces Upcoming Product Releases to Support Telco Growth

By TMC

Bicom Systems announces upcoming releases of PBXware 5, SERVERware 3, gloCOM 5, and gloCOM GO

FT. LAUDERDALE, FL – FEBRUARY 8, 2017 – Bicom Systems, the only unified communications provider with all the right pieces in all the right places, announced the upcoming release of several unified communications products at ITEXPO this morning. New releases will include PBXware 5, gloCOM 5, gloCOM GO, and SERVERware 3.

PBXware is a turnkey IP-PBX communications platform with unmatched scalability, flexibility, and reliability. Developed to increase efficiency, PBXware 5 will unite the latest technologies and in-house innovation in a brand new GUI. While a refreshed design is exciting and impressive, changes to PBXware will be anything but superficial. The new interface will feature enhanced navigation options and an array of tools to get more done in less time. For example, existing tools like call recording playback and the setup wizard will be embedded directly in the web interface. Brand new tools will enhance functionality with features like remote storage, notifications, and an online self-care dashboard. PBXware 5 will support productivity tracking with change records and queue statistics.

gloCOM is a unified communications desktop application that enhances and simplifies day-to-day business communications. gloCOM 5 may not look much different on the surface, but changes under-the-hood will drastically improve security, reliability, and stability. The implementation of Asterisk 13 in PBXware will make it possible to push gloCOM further than ever before. Some of the most exciting new features will include improved voice quality for users on limited bandwidth, multi-device support, and integration with a range of other applications. gloCOM will be even easier to use thanks to multi-device support and improved integration with desk phones and even some headsets.

gloCOM GO is a unified communications mobile app that puts all the functionality of your office in the palm of your hand. A new release of gloCOM GO for iOS and Android will greatly enhance functionality with several new features. Right off the bat, QR Code Scanning will make gloCOM GO quick and easy to start using. Basic communication capabilities will increase to include transfers to another device, contact, or number, as well as voicemail and individual or group chat. Push notifications will be supported to make gloCOM GO more practical. One particularly interesting feature that is coming is geo-location to automatically detect whether the user is in the office and adjust call behavior accordingly.

SERVERware is a Cloud IP Services Delivery Platform with 99.999% redundancy and easy-to-use GUI administration. SERVERware 3 will be a more powerful and functional update to its predecessor. In keeping pace with advancing technologies, SERVERware 3 developers are updating the underlying virtualization technology to Linux Containers (LXC) and moving to Shared Storage in lieu of Duplication. These technical changes combined with a new dashboard and more features will form a more stable and powerful platform. SERVERware 3 will offer the convenience of two different editions: The Mirror Version, which will run on just the primary storage server, and the Cluster Version, which will run on multiple processing hosts. New tools will include built-in backup, continuous system monitoring, and performance statistics.

Bicom Systems made their first announcement of these upcoming releases at ITEXPO in Ft. Lauderdale. They are showcasing all seven of their Unified Communications products at the EXPO. Stephen Wingfield of Bicom Systems explains, “Our seven core products make up all of the pieces needed to build and grow a Telephony Company. We support partners from the ground up with not only software, but also dedicated Account Managers that take a real interest in growing your company.”

Learn more about PBXware, gloCOM, and SERVERware on the Bicom Systems website: www.bicomsystems.com.

About Bicom Systems

Bicom Systems is the world’s first and most mature Professional Open Standards Turnkey Telephony Platform. Since 2003, Bicom Systems has deployed flexible, reliable, and scalable New Generation Communication Systems to SMBs, enterprises, and governments worldwide by unifying the most advanced of latest technologies. For more information, please visit our website at www.bicomsystems.com or contact us at sales@bicomsystems.com today.




Edited by Stefania Viscusi

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