Conference Program

The ITEXPO 2018 program is currently being built, however, if you are interested in speaking at one of our collocated events, please click the below logos to apply.

Call for Speakers submissions for ITEXPO and all collocated events are still being accepted.

KEYNOTE ANNOUNCED

Combatting Cybersecurity Threats with Behavioral Analytics

Jennifer Blatnik
VP, Cloud, Security, Enterprise Marketing

Days


Tracks

Wednesday, February 14, 2018
8:30am
Wednesday - 2/14/18
()
Continental Breakfast - Full conference passes only
X-01
  
9:00-9:25am
Wednesday - 2/14/18
Hot Topics in Tech ()
A White Collar Survival Guide to the AI Apocalypse
HT-01
Artificial Intelligence is a disruptive technology that will affect every business in the coming years. The question is how and to what degree. The impact of AI on the workforce has been hotly debated of late, often without supporting evidence. This session will present a data-driven discussion of how AI will be used in the coming years, what the value proposition will be, what impact it will have on businesses and their employees, how to we prepare for this AI apocalypse to ensure we survive.
Register me
SD-WAN Expo ()
SD-WAN: Unprecedented Visibility & Control
SDW-01
A significant benefit of SD-WAN is acquiring information on what applications are running on your network, how much bandwidth they are consuming, and how well they are performing. With traditional networks, most IT teams were literally flying blind and were unable to measure or guarantee the performance of their applications, nor could they identify rouge applications that shouldn’t even be on their networks. At the same time IT is being pressured to roll out new apps to support employees and the customer experience. This knowledge is powerful, but even more powerful is the ability to make real-time changes to your business and security policies.
Register me
Service Provider Solutions ()
Session Details in Development
SP-01
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
9:30-9:55am
Wednesday - 2/14/18
Asterisk World ()
Asterisk from Scratch (continued)
AW-01
Business Communications Essentials ()
Messaging and Collaboration for Next-gen Businesses
BCE-02
Due to several factors, including a mobile-first and app-centric society, along with a new generation of millennials entering the workforce, messaging is taking on a whole new meaning in the business context, far beyond simple SMS. How – and why – are next-generation messaging services helping build a new definition for business communications? What are the essentials that successful modern business leaders must embrace? Why are these tools becoming the most critical of all enterprise apps?
Register me
Hot Topics in Tech ()
Using Artificial Intelligence to Grow Your On-Demand Services
HT-02
Founder and CEO
Jugnoo
AI is not new. It has existed for decades now, showing only gradual progress over the years. With consistent growth of the on-demand industry, changing consumer behavior, and desire for personalization, the logistics industry is constantly solving a problem of delivering products anytime, anywhere. Major trends that are converging AI into logistics include big data, SaaS delivery models, mobility, and self-learning systems. This session will use an active case study to show how AI can help businesses achieve growth while increasing customer satisfaction levels by virtue of setting and meeting attainable delivery expectations through AI.
Register me
SD-WAN Expo ()
SD-WAN: Analyst Perspective
SDW-02
With market growth comes choice. That is certainly the case in the burgeoning SD-WAN market. This session will deliver an analyst perspective on the technologies that are shaping the SD-WAN market, the values the offer to enterprises, and variations on implementation based on need and vendor capabilities.
Register me
Service Provider Solutions ()
Uptime is Critical for Brand Reputation
SP-02
Regional VP, Operations
vXchnge
Human error is the leading factor in data center downtime. As evidenced by British Air’s recent data center outage, brand reputation is easily – and often irrevocably – damaged by even short amounts of downtime. Since secure and reliable IT performance is critical to brand reputation and management, it’s essential for businesses to engage a data center partner that guarantees above-average uptime rates. Implementing best practices and disciplines can reduce the potential for human errors that directly impact reputation management, TCO, giving customers higher uptime and reliability. This session will discuss leading indicators that every company should consider when choosing a data center, including compliance and security protocols, support and maintenance, continuity planning, reliability, monitoring and reporting transparency.
Register me
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
10:00-10:55am
Wednesday - 2/14/18
Asterisk World ()
Asterisk from Scratch (continued)
AW-02
Business Communications Essentials ()
Is UC as a Technology Really Relevant Anymore?
BCE-03
According to Gartner, the primary goal of all UC solutions is to improve user productivity and to enhance the business processes related to communications and collaboration. The question is, do UC solutions actually enhance business processes, or are they merely a complicated, unreliable, expensive add-on to the PBX that doesn’t deliver the necessary ROI? Is UC the answer to business success? Are other alternatives more likely to deliver business results? What is the real value of UC and how should you use it to grow your business?
Register me
Hot Topics in Tech ()
Making Chatbots Your Most Valuable Assets
HT-03
Chatbots and are becoming an increasingly popular part of the engagement process, thanks to major advances in machine learning. With chatbots, businesses can enhance self-service interactions and increase customer satisfaction through better and more efficient resolution. As always, it’s about proper implementation – what investments should you make and how should you integrate the technology into your existing systems? How can you make sure your chatbots are part of your customer value chain and not a failed tech experiment?
Register me
SD-WAN Expo ()
Network Evolution in the Cloud Age
SDW-03
Increased use of and, indeed, reliance upon cloud applications and resources are forcing organizations to rethink traditional WAN architectures and their use of MPLS as a transport mechanism. This session will discuss the four main drivers forcing businesses to migrate to next generation WANs and best practices for making the transition: Multi-tenant branches, Agility, Capacity, Cloud User Experience.
Register me
Service Provider Solutions ()
What Every Service Provider Should Know About the API Economy
SP-03
As the cloud becomes an indispensible resource for service providers seeking new revenue models on which to build their businesses, APIs represent a massive opportunity for them to build an extensive developer and app ecosystem around their service delivery capabilities. Providers understand their customer bases, making it easier for them to integrate the right API-driven services and applications. It’s a twist on the old build vs. buy dilemma. Building an API-based application ecosystem on top of existing networks and services is an efficient path to greater customer satisfaction and revenue. This session will cover what service providers need to know in order to build their own API ecosystems and start enjoying returns quickly.
Register me
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
11:00-11:25am
Wednesday - 2/14/18
Asterisk World ()
Asterisk from Scratch (continued)
AW-03
Business Communications Essentials ()
What Microsoft Replacing Skype for Business with Teams Means
BCE-04
Initial reaction to Microsoft’s announcement that it would replace its Skype for Business platform with the newer and more modern Teams was a lot of “Ugh!” But, the company also announced a new version of its on-premises platform, indicating it was not about to force its Skype users to have to undergo an immediate and significant change. So, what does the Teams announcement – and integration with Skype for Business – mean to users? What does it mean for the ongoing on-premises vs. cloud debate? Is this a change for the better, or just another headline grab? This session will look under the covers of Microsoft’s latest collaboration technology to help businesses understand how it impacts them and, whether you’re a current Skype for Business user or not, what’s your best MSFT strategy going forward.
Register me
Hot Topics in Tech ()
Cloud, Cognitive, and Big Data: Using AI to Drive Business Decisions
HT-04
Cofounder and CEO
SwarmSales, Inc
Machine learning and AI are becoming key building blocks for driving business decisions. The simple fact is there is far too much data created within any business to effectively sort and analyze. With AI and cognitive learning, businesses can turn mountains of data into actionable intelligence with can be integrated into their operational strategies to increase revenue-making opportunities.
Register me
SD-WAN Expo ()
Enhancing the Enterprise Network for Complete UCaaS
SDW-04
Vice President & Chief Technology Architect, Business Engineering
Vonage
Whether over a private MPLS network or over the top of an existing broadband connection, SD-WAN solutions can help businesses enhance the performance of mission critical business applications such as Virtual Desktop, Software-as-a-Service (SaaS), CRM tools and Hosted Email. Designed for businesses with a high demand for voice, video, and data communications to conduct their day-to-day business operations, strategic, innovative implementation of SD-WAN technology with a company’s cloud-based solutions amplifies the benefits – such as increased mobility and productivity – that they are already receiving from a unified communications system, helping drive better business outcomes.
Register me
Service Provider Solutions ()
Digital Transformation + Lean IT: How the European Power Grid got an Efficiency Boost
SP-04
Through continued modernization, digital transformation platforms are going beyond traditional process automation and optimization to help realize Lean IT advantages in organizations of all sizes. This case will show how an interactive, low-code digital transformation approach is being used to completely revise operational processes for coordination of services for the secure operations of the high-voltage electricity system for over 40 percent of the population of the European Union. The digital transformation project was launched with a cross-functional IT team with the goal of creating an application that would eliminate the operational waste and knowledge loss due to manual execution, non-standardized processes, and operations engineer turnover. Now in production for 6 months, the organization has automated complex data collection and a formalized decision process for two processes that manage the consolidation of several hundreds of different data about the European Grid. Learn what they did, how they did it, the tools they used, and the lessons learned by the IT team as they continue to transform this organization’s complex manual data collection, analysis, and report generation processes with lean, efficient applications that provide high added value to their ultimate customers.
Register me
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
11:30-11:55am
Wednesday - 2/14/18
Asterisk World ()
Asterisk from Scratch (continued)
AW-03
Business Communications Essentials ()
Transforming Collaboration with APIs
BCE-05
APIs are rapidly shifting communications from an environment of standalone platforms to one where communications and collaboration capabilities are embedded into workflows and business applications. In this session we'll look at the state of the API and Communications Platform-as-a-Service (CPaaS) market, how APIs enable supporting digital transformation initiatives, and how organizations can adopt programs to spur internal application development.
Register me
Hot Topics in Tech ()
By “Automation” Do You Mean Excel?
HT-05
Chief Product and Technology Officer
Workfront
In recent years, technology has introduced several buzzwords including wireless, the cloud, IoT and most recently, automation, into everyday conversations. These all can relate to the larger goal of increasing productivity in the workplace, but it can be easy to get caught up in the hype of these words without understanding what they truly mean and the impact they could have on your team. For many, automation is a fancy way of describing a formula in an excel spreadsheet. While this functionality is useful, it does not address the larger problem faced by employees: Although most employees find the integration of technology into the modern workforce has drastically impacted what the typical day looks like and the variety of responsibilities expected, many still find it difficult to focus on what they were hired to do. This session will deliver an understanding of how to identify the top areas within your business to implement automation; a working knowledge of how to establish these clearly defined goals within your organization to build an ongoing stream of productivity that directly contributes to your company’s main objectives; and define what automation is and what its role should be in this modern workplace.
Register me
SD-WAN Expo ()
Telecom 2.0
SDW-05
A discussion on the current market, the opportunity, and a competitive landscape that includes incumbent telcos and many more specialized players, as well as new entrants to the growing space.
Register me
Service Provider Solutions ()
Session Details in Development
SP-05
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
12:00pm
Wednesday - 2/14/18
()
Conference Luncheon - Full conference passes only
X-02
  
1:00-1:55pm
Wednesday - 2/14/18
Asterisk World ()
Asterisk from Scratch (continued)
AW-04
Business Communications Essentials ()
My Phone System Sucks – What Are My Options?
BCE-06
You have an aging phone system that doesn’t include all the new features and functionality of the latest IP phone systems. Or maybe you invested in an IP PBX that wasn’t the right fit for your organization. Or perhaps you’ve simply outgrown it. What’s your next move, with all the options at your disposal for a new, modern communications platform? Do you go hosted or cloud, or an on-premises alternative? What are the features that will allow you to continue to evolve as a business? This session will uncover the secrets to making an effective and informed decision about your communications system based on your business size, geography, composition, and needs. You’ll leave with an understanding of the alternatives and how to make a decision that is best for your business.
Register me
Hot Topics in Tech ()
How AI is Changing the Customer Experience
HT-06
Artificial Intelligence has been heralded as the next great CX-enhancing technology. How is AI creating a more positive and personalized customer experience? How are businesses leveraging AI to create more profitable relationships with customers? Or is the value of AI in the customer lifecycle another example of overhyped technology?
Register me
SD-WAN Expo ()
SDN and SD-WAN: What They Mean to Each Other
SDW-06
Chief Marketing Officer
TELoIP
The industry has been talking about SD-WAN for some time, and SDN even longer. But, there is still confusion regarding the two technologies, their relationship, and the practical implementation of both in a network. How they related? What are the requirements to have SD-WAN? Do we need SDN?
Register me
Service Provider Solutions ()
Cutting-Edge Cloud Solutions for your VoIP Business
SP-06
This discussion will cover key trends and capabilities in cloud-based solutions for VoIP service providers. Topics include challenges that a successful VoIP business needs to plan for such as switching, billing, customer management, VoIP Origination and Termination, provisioning and more. Whether your business is already well-established, or just starting out, this session will provide you with new insights.
Register me
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
2:00-2:25pm
Wednesday - 2/14/18
Asterisk World ()
Asterisk from Scratch (continued)
AW-05
Business Communications Essentials ()
Rise of Collaborative Communications
BCE-07
EVP of Innovation
RingCentral
The rise of millennials in today’s workforce has forever changed how work gets done. The preference toward messaging-based communication is heavily outpacing the work styles to which knowledge workers have traditionally been accustomed. But, it isn’t just the millennials who are to blame. Messaging wouldn’t be dominating the workplace if it weren’t for the “anytime, anywhere” reality mobile devices have made possible. As much as a phone call is useful in communicating a thought, we are in an age where content-sharing reigns supreme, which is what these team messaging and collaboration environments enable – but users and management alike want all their communications to be delivered in a single, unified experience, not through siloed architectures. What does this experience look like in today’s modern enterprise? How can enterprises keep pace with innovation while maintaining scale and growth? This session will discuss the rise of collaborative communications and the sense of empowerment dictating today’s modern workplace behaviors. Attendees will learn about the shift away from traditional collaboration modalities, and how the emergence of messaging is forging a new era of unified experiences.
Register me
Hot Topics in Tech ()
Getting Emotional About AI
HT-07
We are seeing AI infused to the technology we use on a daily basis, powered by advanced computing power, facial recognition, analytics, and an always-connected mentality. The next step is adding emotion to the equation – creating machines that can perceive sentiment and passion to create an even more enhanced experience and greater satisfaction. What is the potential for sentiment-driven AI?
Register me
SD-WAN Expo ()
SD-WAN & NFV – It’s Not About The Tech, But Money and 5G
SDW-07
Management of wide area networks via software and networking functions improves reliability and reduces costs. However, it is more about a new ability for service providers to compete, add value, partner, differentiate and create new business models than technical efficiencies. SD-WAN and NFV are both stepping stone technologies leading us toward a Software Defined Future. However, the future is not about technology… it’s about how the changing way money goes around the table and the new opportunities created. It is the same way cloud technologies can be used as a blueprint for the economic changes in network we will realize. This session will discuss differences between SD-WAN and NFV, the role each plays in evolving networks, their evolution into still another generation of network opportunities, and how enterprises, SMBs, and providers can all leverage them to create new business opportunities.
Register me
Service Provider Solutions ()
Delivering Telco-grade Services from an IT-grade Cloud
SP-07
Network operators hold themselves to very high standards for the availability of the services they deliver. The industry often refers to “five nines” or 99.999% availability as the standard to which telco-grade services should be held. That’s equivalent to about 6 minutes of down time per year. The best industry-standard high volume servers are actually getting quite close to this standard, although no better than 99.995% availability should be expected from such machines. But, the other key technology foundation of NFV, cloud computing, falls far short of telco-grade requirements. The best analyses we have seen suggests that an individual cloud computing environment can today achieve no better than around 99.95% availability. This session will explore the interrelationships and dependencies between current telco and cloud technologies, standards and failover methodologies, and how they can be combined to best effect to support VoLTE and other next-gen services.
Register me
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
2:30-2:55pm
Wednesday - 2/14/18
Asterisk World ()
Asterisk from Scratch (continued)
AW-05
Hot Topics in Tech ()
Zombies in Your Inbox: Email Marketing is Not Dead
HT-08
SD-WAN Expo ()
Navigating the SD-WAN Landscape
SDW-08
The SD-WAN market is predicted to grow by 90 percent each year for the next 5 years to $6 Billion. There hasn’t been a market opportunity as big as SD-WAN since the Hosted Voice market exploded. It’s being driven by the fact that 80 percent of businesses are using at least three critical cloud-based applications today and they can’t afford business disruption. As this reliance on cloud grows, they are turning to SD-WAN technology to maximize application performance and eliminate downtime for maximum productivity. This session will discuss the key topics and value propositions, how the different service providers and SD-WAN vendors are taking to address WAN requirements, including MPLS replacement, reliability vs. speed, SLAs, bandwidth aggregation, and more.
Register me
Service Provider Solutions ()
From Start-up to Fortune 500: Building a Lean Multi-Cloud Solution
SP-08
Building and scaling a multi-Cloud solution, enabled for cloud bursting, is not a trivial task and requires a lot of automation. From a small Bay Area start-up to a Fortune 500, learn how we built a lean Operations Engineering team that supports the Adobe Advertising Cloud solution. From the TCO analysis, to the proof of concept, the R&D, and the implementation phase, this talk will tell you all about how we automated a complex infrastructure on top of Private and Public Cloud services that serves hundreds of billions of requests a day across a dozen locations and four continents. This session will challenge your cloud strategy. Why did it happen and how? Is it truly worth it? What are the risks and challenges? How do you build a strong and nimble team to deliver on your promises?
Register me
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
3:00-3:55pm
Wednesday - 2/14/18
Asterisk World ()
Asterisk from Scratch (continued)
AW-06
Business Communications Essentials ()
Why You Shouldn't Ignore Video for Business Communications
BCE-09
Each year, someone declares, “This is really the year of enterprise video.” The truth is, video is not new to business communications, but it also has not exploded the way some have expected it to. There are many reasons for that, not the least of which is a lack of understanding of how to effectively leverage video communications. That said, there are many organizations – large and small – that rely heavily on video to enhance their internal and external communications experiences. And, it can be done in many ways, depending on your resources and needs. This session will discuss not only why video can dramatically increase your communications effectiveness, but how to implement it in a way that is appealing to your users and will positively impact their business activities.
Register me
Hot Topics in Tech ()
Turning Voice into Revenue: Next-Gen Speech Analytics
HT-09
Despite the growth of non-traditional communications, voice remains the most popular business communications medium. Likewise, business interest in leveraging technology to increase their ability to efficiently engage with customers has driven advances in the speech recognition and analytics market. In particular, with the continued growth of mobile interactions, the data available continues to grow, and analytics capabilities are evolving to match that growth. How are trends like mobility, perpetual connectivity, and cloud computing driving the voice analytics market? What demands are being placed in business leaders and how are analytics capabilities being developed to meet these demands? How are the latest technologies enabling businesses to extract intelligence from not only customer conversations in the contact center, but throughout your business, including live calls, webinars, virtual conferences, and conference calls, and create better businesses processes to create more efficient processes, better understand brand relevance, identify sales and marketing opportunities?
Register me
SD-WAN Expo ()
Assuring SD-WAN Services to Deliver a Superior Customer Experience
SDW-09
As service providers and enterprises deploy SD-WAN, it is essential that they have an assurance solution that effectively monitors the health of virtual services in a disaggregated, virtual environment. That includes the need for an assurance solution that can support hybrid networks to identify and troubleshoot issues across a virtual and dynamic service infrastructure and be able to correlate those issues back to the impacted customers and services – before they impact network and infrastructure performance and business operations.
Register me
Service Provider Solutions ()
Biometrics for Verification and Authentication
SP-09
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
4:00pm
Wednesday - 2/14/18
Keynote Presentation ()
ITEXPO Keynote Presentation by Dialpad
K-01
Craig Walker
Founder & CEO
Dialpad
  Keynote Presentation
4:30pm
Wednesday - 2/14/18
Keynote Presentation ()
ITEXPO Keynote Presentation by Juniper
K-02
  Keynote Presentation
5:00-7:00pm
Wednesday - 2/14/18
()
ITEXPO Exhibit Hall Grand Opening Reception
X-03
  
Thursday, February 15, 2018
8:30am
Thursday - 2/15/18
()
Continental Breakfast - Full conference passes only
X-04
  
9:00am
Thursday - 2/15/18
Keynote Presentation ()
ITEXPO Keynote Presentation by Mitel
K-05
Todd Abbott
Executive Vice President, Global Sales & Services
Mitel
  Keynote Presentation
9:30am
Thursday - 2/15/18
Keynote Presentation ()
ITEXPO Keynote Presentation
K-06
  Keynote Presentation
10:00am
Thursday - 2/15/18
Keynote Presentation ()
ITEXPO Keynote Presentation by IBM
K-03
Eric Herzog
CMO - Vice President, Worldwide Storage Channels
IBM
  Keynote Presentation
10:30am
Thursday - 2/15/18
Keynote Presentation ()
ITEXPO Keynote Presentation by Atlassian
K-04
Oji Udezue
Head of Product
Atlassian
  Keynote Presentation
11:00am-4:00pm
Thursday - 2/15/18
()
ITEXPO Exhibit Hall Open
X-05
  
11:15am
Thursday - 2/15/18
()
Lunch Passes provided to full conference badge holders
X-06
  
1:00-1:55pm
Thursday - 2/15/18
Asterisk World ()
Asterisk World Session in Development
AW-07
Business Communications Essentials ()
UC&C Success: Moving from Deployment to Adoption for Maximum ROI
BCE-10
There are massive benefits businesses can win with new Unified Communications and Collaboration, extending far beyond simple cost savings that drive many businesses to install them. Often, once deployed, they find realizing ROI on their investments challenging, typically due to lack of adoption. The key is getting individuals and teams to use the capabilities in their daily business processes, which begins with an understanding of what those capabilities are and how they will benefit users and teams. What are these key features and capabilities that can drive productivity and revenue opportunities? How can you ensure your teams are enjoying the benefits? Choosing the right solution is only the beginning – this session will guide you to ROI... what happens after installation to create real business value.
Register me
Hot Topics in Tech ()
How to Beat Evolving Security Threats
HT-10
SD-WAN Expo ()
Painting the Perfect Network with SD-WAN
SDW-10
Senior VP, Solutions Engineering
AireSpring
VP SD-WAN
Windstream
Networks are business enablers, and IT managers are under increasing pressure to deliver better and more efficient networks and faster and better connectivity for access to network resources. In fact, the network has become, perhaps, the most critical business asset today. While interest in and adoption of SD-WAN is increasing rapidly, it is not meant to completely uproot the networking ecosystem. Rather, is can be used to support existing technologies to create better solutions. The question is not necessarily whether to replace existing network infrastructure with SD-WAN, but how to build a hybrid network that will enhance your networks without a complete rebuild.
Register me
Service Provider Solutions ()
Panel Discussion Details in Development
SP-10
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
2:00-2:25pm
Thursday - 2/15/18
Asterisk World ()
Kamailio and Asterisk - A great partnership
AW-08
Business Communications Essentials ()
Making Technology the Heart of Successful Teams
BCE-11
On average today’s business workers connect to and use five to ten communications applications each day. This siloed communications structure inherently wasteful and results in hours of unproductive time, whether that’s due to looking up information, connecting to services, repeating communications and context with different constituencies using different channels, or collating information from multiple sources into a single context. The result is inefficient operations and lower productivity. This session will show how to eliminate siloed communications and leverage technology to create more productive – and happier – teams, whether team members work side-by-side in the office, in various remote locations, or in mobile capacities. With modern technology, siloed communications are a thing of the past.
Register me
Hot Topics in Tech ()
Session Details in Development
HT-11
SD-WAN Expo ()
Building a Software Defined Perimeter
SDW-11
Chief Marketing Officer
TELoIP
As SMBs and Enterprises increasingly adopt SD-WAN as the new branch office model, a next generation security architecture is required to provide lightweight, yet deep security for this new connectivity model. Fortunately, with new days, there are also new ways of thinking. This session will propose a broad new way to manage network security. Rather than looking at brittle firewall only branch security, network and security professionals can more effectively meet the evolving needs of their business by focusing on a layered approach to security. In fact, this paradigm shift of delivering both a Software Defined WAN and Software Defined Security solution makes it possible run at near 100% network utilization while still guaranteeing predictable business critical application performance and comprehensive security.
Register me
Service Provider Solutions ()
Should my Interconnected VoIP Company Become a Private Telecommunications Carrier
SP-11
Managing Partner
Marashlian & Donahue, PLLC, The CommLaw Group
Whether knowingly or not, the vast majority of UCaaS/Cloud Communications companies operate as “Interconnected VoIP” service providers (I-VoIP), per the regulatory definition established by the FCC circa 2005, in its Vonage Order. The FCC regulates I-VoIP differently than traditional telecoms. For the most part, the differences have favored I-VoIP companies, helping them to compete with incumbent carriers. Nevertheless, a significant legal classification available to traditional telecommunications competitors remains out of reach for the I-VoIP industry. That’s because a carrier whose service offering meets the definition of “Interconnected VoIP” cannot offer their services on a private carriage basis, or take advantage of certain de-regulatory benefits associated with private carriage. I-VoIP providers are also subject to more regulatory burdens and compliance fees at the State Utility Commission level than private carriers/private service providers, which largely go unregulated in the vast majority of the states. This session will highlight the issues, opportunities and benefits, as well as the risks associated with transforming your I-VoIP company into a Private Telecommunications Carrier, in whole or in part.
Register me
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
2:30-2:55pm
Thursday - 2/15/18
Asterisk World ()
Kamailio and Asterisk - A great partnership (continued)
AW-08
Business Communications Essentials ()
Bluetooth and Beyond
BCE-12
Without Bluetooth and Bluetooth Low Energy in play, the idea of a future where people can experience seamless engagement falls apart. But the truth of the matter is, along with Bluetooth, connectivity technologies such as NFC and WiFi will also be essential. While it’s true that Bluetooth is superior for certain use cases, an honest conversation about the future of connectivity to support the increasingly sophisticated device interactions isn’t possible without acknowledging the importance of all relevant connectivity technologies. This session will explore current Bluetooth trends, challenges, and opportunities associated with voice, mobility, security, new standards activities, and more. Attendees will be engaged in a discussion about the possibilities, opportunities, and challenges associated with developing a ‘master radio’ technology. What types of problems could be solved and what new business models could be triggered if the best aspects of each of today’s open technologies, including Bluetooth and BLE, were brought together to enable an all new connectivity ecosystem?
Register me
Hot Topics in Tech ()
Session Details in Development
HT-12
SD-WAN Expo ()
SD-WAN: Analyst Perspective
SDW-12
Service Provider Solutions ()
Applications Providers: The New Voice Provider
SP-12
Founder & CEO
FreeConferenceCall.com & CarrierX
In our fast-paced, high-tech world, even the most basic ways we communicate have changed. Applications providers have become the new voice providers. So, why are we still relying on a legacy system that was built when applications didn’t exist? Applications providers have become the new voice providers. This presentation will discuss a vision for interconnecting voice applications, unleashing innovation and creating incredible user convenience.
Register me
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
3:00-3:55pm
Thursday - 2/15/18
Asterisk World ()
Case Studies- Managing Your Asterisk System
AW-09
Business Communications Essentials ()
Is Cloud Inevitable in the Business Communications Ecosystem?
BCE-13
There’s still plenty of debate over cloud vs. traditional technologies as part of communications strategies. The fact is, though, that cloud is playing an increasingly pivotal role in the broader communications ecosystem, not only from a basic delivery perspective, but to enable a broader set of features and integrations with other business software and processes. How is cloud changing how businesses view communications? How is it impacting their selection of communications services and providers? How does the desire – or need – to leverage cloud-driven resources, including AI and voice analytics, change how businesses are managing their communications? This session will discuss the current state of business communications and its evolution as a result of a growing portfolio of cloud-based services.
Register me
Hot Topics in Tech ()
Business Process Automation: The Key to Unlocking Digital Transformation
HT-13
The pains of outdated businesses processes are becoming increasingly apparent. The U.S. healthcare system suffers from $800M in administrative expenses per year due to inefficient coordination of benefits (COB) processes (source: CAQH). In the financial sector, one global bank loses $5M-10M per year due to slow/ineffective client onboarding, while another loses 5% of its overall deals to the same issue (source: Forrester).The US government received more than 700,000 FOIA requests in FY2015. With each request requiring approximately $1,200 and 30 hours to process (source: Armedia), that amounts to $856 million and 21 million hours. So how do these enterprises evamp their processes and get with the times? Simple answer: digital transformation. Digital transformation means different things to different people in various industries. Forrester advisor to CIOs, Dan Bieler, captured the reality of digital transformation, one of the reigning buzzwords today: “Digital transformation investments are ultimately about business survival through disruption.” To become disruptors, more and more businesses are turning to business process management (BPM) as a framework to achieve digital transformation. But it’s not about just digitizing documents or building out some and calling it a day. Digital transformation is a journey that never ends, because competitive threats, regulatory changes, market conditions, and the emergence of new enterprise technologies will also never end. The most critical way to address never-ending digital disruption – what is being called Digital Transformation 2.0 – is through automation. This panel will discuss how automation can be the linchpin for digital transformation and how automation helps businesses grow into modern, customer-centric organizations.
Register me
SD-WAN Expo ()
The Economic Benefits of SD-WAN
SDW-13
Vice President of Relationship Development
Granite Telecommunications
Much of the discussion around SD-WAN focuses on technology and creating better, faster, and more reliable connectivity. Inevitably, though, the conversation at some point must turn to the economics –how will SD-WAN impact the bottom line? This session will describe how SD-WAN impacts the economic configuration of networks and discuss how different models and scenarios have the potential to decrease overall network costs and the cost per megabit. Panelists will also consider economic differences between traditional facilities-based providers and emerging non-facilities based vendors.
Register me
Service Provider Solutions ()
The Evolution of Networks and Services: How Virtualization is Reshaping Communications*
SP-13
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
4:15pm
Thursday - 2/15/18
General Session ()
IDEA Showcase: Startup Pitch Networking Event & Reception
GS-02
  General Session
8:00pm
Thursday - 2/15/18
()
ITEXPO Party at The Atlantic Hotel
X-07
  
Friday, February 16, 2018
8:30am
Friday - 2/16/18
()
Continental Breakfast - Full conference passes only
X-08
  
9:00-9:55am
Friday - 2/16/18
Asterisk World ()
Asterisk World Session in Development
AW-10
Business Communications Essentials ()
What Can I Really Do with Collaboration?
BCE-14
Like many other communications categories, proponents of collaboration software and suites tout their benefits to increasing business processes and driving revenue. Descriptions and outlooks are full of industry buzzwords that have long been associated with the latest innovations in business communications. This session will cut through the buzzwords and get to the heard of collaboration: what does it really mean to users, what features are truly useful, how can they actually benefit your business? The discussion will focus on real uses cases and business scenarios that will ensure attendees understand the value of collaboration in real-world context and beyond the hype.
Register me
Hot Topics in Tech ()
How Can Virtual Reality Help My Business?
HT-14
SD-WAN Expo ()
Improving Branch Security to Elevate Experiences with SD-WAN
SDW-14
Vice President of Marketing
Edgewater
Consulting Systems Engineer
Aruba, a Hewlett Packard Enterprise company
Cloud and IoT device trends are presenting serious challenges to enterprise IT departments as they work to protect branch and remote offices against security threats. Increasing utilization of cloud services is leading to higher bandwidth requirements, and Internet-connected mobile devices are changing how users and devices interact with corporate infrastructure at branch and remote networks. The traditional notion of security perimeters no longer applies to enterprise mobility and this change is negatively impacting IT’s ability to enforce policies and deliver consistent Quality of Service. This session will explore how SD-WAN and other emerging technologies can comprehensively incorporate policy management to enable simpler deployment, configuration, and troubleshooting for branch and remote networks. Attendees will leave the session with a broader understanding of the new security threats that are emanating from the branch as well as the solutions that they can put in place today to combat these threats.
Register me
Service Provider Solutions ()
Virtualization, Automation and DevOps – Why it’s Taking so Long for Telcos?
SP-14
The communications industry has been talking about SDN, NFV, Cloud, Virtualization – collectively, the software telco – for some time. With a few exceptions, most operators seem to be struggling to achieve expected results. There are many reasons, both technical and non-technical. This panel will discuss how to put virtualization, automation and DevOps in place and use the tools like SDN, NFV, and cloud to achieve Digital Transformation. What are the roadblocks? To what extend have they been overcome? What other requirements must be addressed to shorten the transformation timeframe for providers so they may enjoy the benefits of digitalization and software-centricity?
Register me
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
10:00-10:25am
Friday - 2/16/18
Asterisk World ()
Contextual Communications - The Evolution of the Call Center
AW-11
Hot Topics in Tech ()
Ransomware: How We Hack Back
HT-15
Principal Security Engineer & Evangelist
Ivanti
The world of InfoSec can be a scary place. With the onslaught of ransomware, phishing schemes, rootkits, drive-by malware, and other rapidly evolving threats, enterprise security professionals are constantly challenged with staying ahead of the game. Sadly, a lot of them fail to do so. In this session, a 6x Microsoft MVP and current FBI InfraGard member will provide a look into how Microsoft and other emerging technologies are helping businesses of all types and sizes protect and defend themselves against these constant cyber threats.
Register me
SD-WAN Expo ()
Industry Perspective TBA
SDW-15
Service Provider Solutions ()
Session Details in Development
SP-15
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
10:30-10:55am
Friday - 2/16/18
Asterisk World ()
Contextual Communications - The Evolution of the Call Center (continued)
AW-11
Hot Topics in Tech ()
Optimizing Cloud Spend
HT-16
Many Private and Public Entities have spent valuable resources to create a Business Intelligence Infrastructure. Regardless of tool or vendor, much of this exists on-premises and requires a certain amount of maintenance and support. Now that cloud vendors have become more prevalent, the question has now become how much should be spent to standardize in the cloud given how much has already been spent. This session uses real-world decisions and experiences to discuss needs, how to achieve them, risk analysis, expense analysis, and a roadmap for migrating to the cloud: what, when, cost, and ongoing support.
Register me
SD-WAN Expo ()
SD-WAN Buyer's Guide
SDW-16
With an increase in SD-WAN adoption comes a natural growth in the competitive landscape, as more and more players throw their hats in the ring. Why is SD-WAN becoming so popular so quickly? The session will discuss the features common to most SD-WAN vendors, as well as differences between telcos and niche players, and the options businesses should look for as they make their vendor decisions, including a Buyer’s SD-WAN Checklist to ensure you’re getting everything you need from your vendor.
Register me
Service Provider Solutions ()
Session Details in Development
SP-16
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
11:00-11:55am
Friday - 2/16/18
Asterisk World ()
Deploying 1,500 Phones in a Campus Environment
AW-12
Business Communications Essentials ()
The Rise of Messaging in the Enterprise
BCE-17
More than 23 billion text messages are sent every day globally. It’s a trend that’s been growing for several years and, despite the multitude of other messaging channels available, remains the most consistent and broadly utilized globally. It’s also the most user-friendly of all communications applications. All of this makes it ideal for business communications. As always, there are challenges, most notably, the lack of interoperability between traditional text messaging, OTT apps, and business communications platforms. This session will discuss why messaging should be a key component of business communications – whether that’s internal communications or customer-focused – and how it can be integrated into communications strategy as a secure, connected channel.
Register me
Hot Topics in Tech ()
Panel Discussion Details in Development
HT-17
SD-WAN Expo ()
Myths & Truths about SD-WAN
SDW-17
Manager, Network Services
Powernet
Cofounder
Sproute Networks
SD-WAN is still relatively new, which is one reason it is winning interest. But, that also means there are countless questions around its implementation, short- and long-term benefits, integration into existing infrastructure, and vision for the future. This session will serve to tie together many of the topics discussed at SD-WAN Expo and how business executives and network managers should look at the many options they have for enhancing or building their networks. The goal is to understand what is true and what is still undetermined when it comes to SD-WAN.
Register me
Service Provider Solutions ()
Consumption Economy vs. Subscription Economy: Which Model will Win?
SP-17
Today’s service provider marketplace is complex, growing more convoluted every day. While the subscription model is still alive and well, with many providers finding great success offering subscription-based services. It’s iTunes vs. Spotify. And, the massive number of new services being introduced is making a consumption model revival very viable. This isn’t the old pay for what you use, but comes with a new structure, new provisioning and billing complexities, and unprecedented pressure on service delivery. Which model will win? That’s unclear. Which model makes more sense for you? That’s what this session will help you understand.
Register me
  Asterisk World
  Business Communications Essentials
  Hot Topics in Tech
  SD-WAN Expo
  Service Provider Solutions
11:00am-2:00pm
Friday - 2/16/18
()
ITEXPO Exhibit Hall Open
X-09
  

SPONSORS

DIAMOND SPONSOR

PLATINUM SPONSORS

GOLD SPONSORS