Conference Program

The ITEXPO 2018 program is currently being built, however, if you are interested in speaking at one of our collocated events, please click the below logos to apply.

Call for Speakers submissions for ITEXPO and all collocated events are still being accepted.

KEYNOTE ANNOUNCED

Combatting Cybersecurity Threats with Behavioral Analytics

Jennifer Blatnik
VP, Cloud, Security, Enterprise Marketing

Days


Tracks

Tuesday, February 13, 2018
Wednesday, February 14, 2018
9:00-9:25am
Wednesday - 2/14/18
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
9:30-9:55am
Wednesday - 2/14/18
Business Communications Essentials ()
Messaging and Collaboration for Next-gen Businesses
BCE-02
Due to several factors, including a mobile-first and app-centric society, along with a new generation of millennials entering the workforce, messaging is taking on a whole new meaning in the business context, far beyond simple SMS. How – and why – are next-generation messaging services helping build a new definition for business communications? What are the essentials that successful modern business leaders must embrace? Why are these tools becoming the most critical of all enterprise apps?
Register me
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
10:00-10:55am
Wednesday - 2/14/18
Business Communications Essentials ()
Is UC as a Technology Really Relevant Anymore?
BCE-03
CEO
Comunicano, Inc.
CEO
Unified Office Inc.
According to Gartner, the primary goal of all UC solutions is to improve user productivity and to enhance the business processes related to communications and collaboration. The question is, do UC solutions actually enhance business processes, or are they merely a complicated, unreliable, expensive add-on to the PBX that doesn’t deliver the necessary ROI? Is UC the answer to business success? Are other alternatives more likely to deliver business results? What is the real value of UC and how should you use it to grow your business?
Register me
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
11:00-11:25am
Wednesday - 2/14/18
Business Communications Essentials ()
What Microsoft Replacing Skype for Business with Teams Means
BCE-04
Initial reaction to Microsoft’s announcement that it would replace its Skype for Business platform with the newer and more modern Teams was a lot of “Ugh!” But, the company also announced a new version of its on-premises platform, indicating it was not about to force its Skype users to have to undergo an immediate and significant change. So, what does the Teams announcement – and integration with Skype for Business – mean to users? What does it mean for the ongoing on-premises vs. cloud debate? Is this a change for the better, or just another headline grab? This session will look under the covers of Microsoft’s latest collaboration technology to help businesses understand how it impacts them and, whether you’re a current Skype for Business user or not, what’s your best MSFT strategy going forward.
Register me
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
11:30-11:55am
Wednesday - 2/14/18
Business Communications Essentials ()
Transforming Collaboration with APIs
BCE-05
VP and Service Director
Nemertes Research
APIs are rapidly shifting communications from an environment of standalone platforms to one where communications and collaboration capabilities are embedded into workflows and business applications. In this session we'll look at the state of the API and Communications Platform-as-a-Service (CPaaS) market, how APIs enable supporting digital transformation initiatives, and how organizations can adopt programs to spur internal application development.
Register me
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
1:00-1:55pm
Wednesday - 2/14/18
Business Communications Essentials ()
My Phone System Sucks – What Are My Options?
BCE-06
VP Customer Services and Product Management
Sangoma Technologies
President
RAD-INFO, Inc.
CTO
Brightlink IP
You have an aging phone system that doesn’t include all the new features and functionality of the latest IP phone systems. Or maybe you invested in an IP PBX that wasn’t the right fit for your organization. Or perhaps you’ve simply outgrown it. What’s your next move, with all the options at your disposal for a new, modern communications platform? Do you go hosted or cloud, or an on-premises alternative? What are the features that will allow you to continue to evolve as a business? This session will uncover the secrets to making an effective and informed decision about your communications system based on your business size, geography, composition, and needs. You’ll leave with an understanding of the alternatives and how to make a decision that is best for your business.
Register me
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
2:00-2:25pm
Wednesday - 2/14/18
Business Communications Essentials ()
Rise of Collaborative Communications
BCE-07
EVP of Innovation
RingCentral
The rise of millennials in today’s workforce has forever changed how work gets done. The preference toward messaging-based communication is heavily outpacing the work styles to which knowledge workers have traditionally been accustomed. But, it isn’t just the millennials who are to blame. Messaging wouldn’t be dominating the workplace if it weren’t for the “anytime, anywhere” reality mobile devices have made possible. As much as a phone call is useful in communicating a thought, we are in an age where content-sharing reigns supreme, which is what these team messaging and collaboration environments enable – but users and management alike want all their communications to be delivered in a single, unified experience, not through siloed architectures. What does this experience look like in today’s modern enterprise? How can enterprises keep pace with innovation while maintaining scale and growth? This session will discuss the rise of collaborative communications and the sense of empowerment dictating today’s modern workplace behaviors. Attendees will learn about the shift away from traditional collaboration modalities, and how the emergence of messaging is forging a new era of unified experiences.
Register me
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
2:30-2:55pm
Wednesday - 2/14/18
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
3:00-3:55pm
Wednesday - 2/14/18
Business Communications Essentials ()
Why You Shouldn't Ignore Video for Business Communications
BCE-09
CEO
Comunicano, Inc.
Vice President, professional services
Yorktel
Director of Product Marketing
Vidyo
Each year, someone declares, “This is really the year of enterprise video.” The truth is, video is not new to business communications, but it also has not exploded the way some have expected it to. There are many reasons for that, not the least of which is a lack of understanding of how to effectively leverage video communications. That said, there are many organizations – large and small – that rely heavily on video to enhance their internal and external communications experiences. And, it can be done in many ways, depending on your resources and needs. This session will discuss not only why video can dramatically increase your communications effectiveness, but how to implement it in a way that is appealing to your users and will positively impact their business activities.
Register me
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
Thursday, February 15, 2018
1:00-1:55pm
Thursday - 2/15/18
Business Communications Essentials ()
UC&C Success: Moving from Deployment to Adoption for Maximum ROI
BCE-10
President - Business Services
Fusion
Arkadin
President
RAD-INFO, Inc.
There are massive benefits businesses can win with new Unified Communications and Collaboration, extending far beyond simple cost savings that drive many businesses to install them. Often, once deployed, they find realizing ROI on their investments challenging, typically due to lack of adoption. The key is getting individuals and teams to use the capabilities in their daily business processes, which begins with an understanding of what those capabilities are and how they will benefit users and teams. What are these key features and capabilities that can drive productivity and revenue opportunities? How can you ensure your teams are enjoying the benefits? Choosing the right solution is only the beginning – this session will guide you to ROI... what happens after installation to create real business value.
Register me
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
2:00-2:25pm
Thursday - 2/15/18
Business Communications Essentials ()
Making Technology the Heart of Successful Teams
BCE-11
Cloud Advocate
Mitel
On average today’s business workers connect to and use five to ten communications applications each day. This siloed communications structure inherently wasteful and results in hours of unproductive time, whether that’s due to looking up information, connecting to services, repeating communications and context with different constituencies using different channels, or collating information from multiple sources into a single context. The result is inefficient operations and lower productivity. This session will show how to eliminate siloed communications and leverage technology to create more productive – and happier – teams, whether team members work side-by-side in the office, in various remote locations, or in mobile capacities. With modern technology, siloed communications are a thing of the past.
Register me
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
  The Blockchain Event
2:30-2:55pm
Thursday - 2/15/18
Business Communications Essentials ()
Bluetooth and Beyond
BCE-12
Without Bluetooth and Bluetooth Low Energy in play, the idea of a future where people can experience seamless engagement falls apart. But the truth of the matter is, along with Bluetooth, connectivity technologies such as NFC and WiFi will also be essential. While it’s true that Bluetooth is superior for certain use cases, an honest conversation about the future of connectivity to support the increasingly sophisticated device interactions isn’t possible without acknowledging the importance of all relevant connectivity technologies. This session will explore current Bluetooth trends, challenges, and opportunities associated with voice, mobility, security, new standards activities, and more. Attendees will be engaged in a discussion about the possibilities, opportunities, and challenges associated with developing a ‘master radio’ technology. What types of problems could be solved and what new business models could be triggered if the best aspects of each of today’s open technologies, including Bluetooth and BLE, were brought together to enable an all new connectivity ecosystem?
Register me
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
  The Blockchain Event
3:00-3:55pm
Thursday - 2/15/18
Business Communications Essentials ()
Is Cloud Inevitable in the Business Communications Ecosystem?
BCE-13
Switchvox Product Marketing Manager
Digium
CEO
Phone.com
VP, Product Marketing
Mitel
Partner
IntelliCom Analytics
Founder & CEO
Dialpad
There’s still plenty of debate over cloud vs. traditional technologies as part of communications strategies. The fact is, though, that cloud is playing an increasingly pivotal role in the broader communications ecosystem, not only from a basic delivery perspective, but to enable a broader set of features and integrations with other business software and processes. How is cloud changing how businesses view communications? How is it impacting their selection of communications services and providers? How does the desire – or need – to leverage cloud-driven resources, including AI and voice analytics, change how businesses are managing their communications? This session will discuss the current state of business communications and its evolution as a result of a growing portfolio of cloud-based services.
Register me
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
  The Blockchain Event
Friday, February 16, 2018
9:00-9:55am
Friday - 2/16/18
Business Communications Essentials ()
What Can I Really Do with Collaboration?
BCE-14
Head of Product
Atlassian
Like many other communications categories, proponents of collaboration software and suites tout their benefits to increasing business processes and driving revenue. Descriptions and outlooks are full of industry buzzwords that have long been associated with the latest innovations in business communications. This session will cut through the buzzwords and get to the heard of collaboration: what does it really mean to users, what features are truly useful, how can they actually benefit your business? The discussion will focus on real uses cases and business scenarios that will ensure attendees understand the value of collaboration in real-world context and beyond the hype.
Register me
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
  The Blockchain Event
10:00-10:25am
Friday - 2/16/18
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
  The Blockchain Event
10:30-10:55am
Friday - 2/16/18
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
  The Blockchain Event
11:00-11:55am
Friday - 2/16/18
Business Communications Essentials ()
The Rise of Messaging in the Enterprise
BCE-17
Principal
J Arnold & Associates
VP, Strategic Alliances
Bandwidth
President
VoIP Innovations
More than 23 billion text messages are sent every day globally. It’s a trend that’s been growing for several years and, despite the multitude of other messaging channels available, remains the most consistent and broadly utilized globally. It’s also the most user-friendly of all communications applications. All of this makes it ideal for business communications. As always, there are challenges, most notably, the lack of interoperability between traditional text messaging, OTT apps, and business communications platforms. This session will discuss why messaging should be a key component of business communications – whether that’s internal communications or customer-focused – and how it can be integrated into communications strategy as a secure, connected channel.
Register me
  Asterisk World
  Business Communications Essentials
  Communications Applications
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  Service Provider Solutions
  The Blockchain Event

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